Employee onboarding
From an approved request to accounts ready for work.
Business process automationThe challenge
Creating accounts, assigning permissions and allocating licences requires repeated IT administration and coordination.
What we did
We developed an onboarding workflow that retrieved requests from Jira and automated account provisioning across Microsoft infrastructure. It created Active Directory accounts, assigned permissions and Microsoft 365 licences, and added users to distribution lists and shared mailboxes.
Reported result
Reduced manual IT administration and made provisioning more consistent, supporting faster employee onboarding.

